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Continue ShoppingFAQ
Find answers to common questions about our products, services, and policies.
General Questions
Looms & Weaves is an online home décor and home essentials store offering thoughtfully selected
products including bedsheets, fitted bedsheets, bedspreads, blankets, dohars, pillow covers, towels, kitchen
towels, bags, pouches and kids’ dresses.
products including bedsheets, fitted bedsheets, bedspreads, blankets, dohars, pillow covers, towels, kitchen
towels, bags, pouches and kids’ dresses.
We offer a wide range of home and lifestyle products, including:
• Bedsheets
• Fitted Bedsheets
• Bedspreads
• Blankets
• Dohars
• Pillow Covers
• Towels
• Muslin Towels
• Kitchen Towels
• Bags
• Wire Bags
• Pouches
• Kids’ Dresses
• Bedsheets
• Fitted Bedsheets
• Bedspreads
• Blankets
• Dohars
• Pillow Covers
• Towels
• Muslin Towels
• Kitchen Towels
• Bags
• Wire Bags
• Pouches
• Kids’ Dresses
Yes. We provide shipping across India.
You can contact our customer support team through the contact details provided on our website. We will be
happy to help you with product, order, shipping or other queries.
happy to help you with product, order, shipping or other queries.
Product Questions
We offer a wide range of cotton and cotton-based home products. The material and fabric details are
mentioned on the respective product page.
mentioned on the respective product page.
You can find the available fabric and material information on the individual product page. We recommend checking the product description before placing your order.
We make every effort to display product colours as accurately as possible. However, colours may appear slightly different depending on your screen settings, lighting and photography conditions.
Yes. Several products are available in different sizes. The available sizes are displayed on the respectiveproduct page.
Depending on the product, we offer sizes including King Size, Queen Size, Single and 110 × 110. Please
check the individual product page for the exact dimensions available.
check the individual product page for the exact dimensions available.
Yes. We offer fitted bedsheets in sizes including King, Queen and Super King, depending on availability.
Some collections may include matching pillow covers or pillow cover sets. Please check the individual product description for details.
Check the dimensions of your mattress or existing bedsheet before ordering. Compare those
measurements with the dimensions mentioned on the product page to select the appropriate size.
measurements with the dimensions mentioned on the product page to select the appropriate size.
The product will generally match the displayed design. Minor variations in colour, texture or appearance may occur due to lighting, photography and screen settings.
Yes. Our collections are selected with everyday comfort, practicality and usability in mind. Please follow the care instructions provided with each product.
Ordering Questions
Browse our products, select your preferred product and available options, add it to your cart and proceed to checkout. Enter your delivery details and complete the payment to place your order.
If guest checkout is available, you may place an order without creating an account. Otherwise, you may need to create an account to complete your purchase.
After successfully placing your order, you will receive an order confirmation through the contact details provided during checkout.
Order modifications depend on the processing status of your order. Contact our customer support team as soon as possible if you need to make a change.
Cancellation depends on the status of your order. Please contact us as soon as possible if you wish to cancel an order.
Yes. You can add multiple products to your shopping cart and place them together as a single order.
Please contact our customer support team as soon as possible with your order details and photographs of the product received. We will review the issue and assist you with the next steps.
Please contact us as soon as possible after delivery and provide your order details along with clear
photographs or videos of the damaged product and packaging.
photographs or videos of the damaged product and packaging.
Payment Questions
Available payment methods are displayed during checkout. Depending on availability, you may be able to pay using online payment methods such as cards, UPI, net banking or other supported options.
We use payment gateways and security measures designed to protect your payment information during the checkout process.
If UPI is available for your order, it will be displayed as a payment option during checkout.
Cash on Delivery availability may depend on your delivery location, order value and other applicable
conditions. Available options will be shown during checkout.
conditions. Available options will be shown during checkout.
If your payment has been deducted but you have not received an order confirmation, please contact our
customer support team with your payment and transaction details. We will check the payment status and assist you.
customer support team with your payment and transaction details. We will check the payment status and assist you.
Shipping & Delivery
We ship orders across India, subject to serviceability of the delivery address.
Delivery time depends on your location, product availability and courier service. The estimated delivery information available at checkout or in your order confirmation should be considered the applicable
estimate.
estimate.
Once your order has been shipped, tracking information may be shared with you through your registered
contact details. You can use the tracking information to check the status of your shipment.
contact details. You can use the tracking information to check the status of your shipment.
Yes. Once your order is dispatched, tracking details will be provided where available.
Generally, changing the delivery address after dispatch may not be possible. Please contact us immediately if you need assistance.
The courier partner may attempt delivery again depending on their delivery process. Please ensure that someone is available to receive the package.
Delivery delays can occasionally occur due to courier operations, weather, holidays, high order volumes or other circumstances. If your order is significantly delayed, contact our customer support team for assistance.
Delivery availability depends on the courier serviceability of the location. You can check whether your address is serviceable during checkout.
If your order contains multiple products, they may be shipped together or separately depending on product availability and fulfilment arrangements.
Returns & Exchanges
Our return eligibility depends on the product and the reason for the return. Please refer to our Return &
Refund Policy for the latest applicable conditions.
Refund Policy for the latest applicable conditions.
Contact our customer support team with your order number and the reason for your return. Our team will review your request according to the applicable return policy.
The applicable return window is specified in our Return & Refund Policy. Please check the policy before submitting your request.
Exchange availability depends on the product, reason for exchange and applicable policy. Please contact customer support for assistance.
Not necessarily. Certain products may have specific return or exchange conditions. Please check the Return & Refund Policy and the product information before ordering.
Please contact us as soon as possible after receiving the product. Share your order details and clear photographs or videos showing the issue so our team can review it.
If you receive an incorrect size due to a fulfilment error, contact us with your order details. We will review
the issue and assist you according to our applicable policy.
the issue and assist you according to our applicable policy.
Once an eligible return has been received and approved, the refund will be processed according to our
Return & Refund Policy and the payment method used for the order.
Return & Refund Policy and the payment method used for the order.
Product Care
Always follow the specific washing and care instructions provided with the product. Care requirements may vary depending on the fabric, colour and product construction.
Many cotton bedsheets can be machine washed, but we recommend checking the care instructions provided for the specific product before washing.
Follow the recommended washing instructions, avoid excessive heat where not recommended and use
suitable detergents. Proper care can help maintain the fabric’s appearance and feel.
suitable detergents. Proper care can help maintain the fabric’s appearance and feel.
Some natural cotton fabrics may experience minor shrinkage after washing. Following the recommended washing and drying instructions can help minimise excessive shrinkage.
Account Questions
You can create an account through the account or registration section of our website using your required
details.
details.
Use the password reset option on the login page and follow the instructions sent to your registered email address.
Log in to your account and update the available information through your account settings. If you need
assistance, contact our customer support team.
assistance, contact our customer support team.
Privacy & Security
We take reasonable measures to protect the personal information provided through our website. Please refer to our Privacy Policy for more information about how your information is collected, used and protected.
We handle personal information according to our Privacy Policy and applicable requirements. Information may be shared with service providers where necessary to process orders, payments, shipping or provide
other services.
other services.
Follow the recommended washing instructions, avoid excessive heat where not recommended and use
suitable detergents. Proper care can help maintain the fabric’s appearance and feel.
suitable detergents. Proper care can help maintain the fabric’s appearance and feel.
Customer Support
Please contact our customer support team with your order number and the details of your query. Providing your order number will help us assist you faster.
For order-related queries, please provide your order number, registered name or contact details, and a brief description of the issue. For damaged or incorrect products, photographs or videos may also be helpful.
Our team will respond as soon as possible during our customer support hours. Response times may vary depending on the nature and volume of queries.
Some natural cotton fabrics may experience minor shrinkage after washing. Following the recommended washing and drying instructions can help minimise excessive shrinkage.
Still Have Questions?
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Our customer support team is here to help you with questions about products, orders, payments, shipping,returns and more.